1. Who are we?
FAMA – MÁRMORES E GRANITOS LDA. is a company dedicated to the processing of marble and granite, with its head office and premises at Rua da Ponte Nova, no. 421, 4755-529 Várzea – Barcelos – Portugal, legal person no. 502 492 627.
4. What is personal data?
This is information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name or an identification number.
5. Who is the data controller?
The entity responsible for collecting and processing personal data is FAMA, which in the context of the service and/or sale provided to it decides which data is collected, the means of processing the data and for what purposes it is used.
6. What kind of personal data do we collect?
Within the scope of its activity, FAMA collects and processes the personal data necessary to provide services and/or supply products, processing data such as name, VAT number, address, telephone number, mobile phone number and email address. If there is prior consent from the Client or User, which may be withdrawn at any time, FAMA will process the respective data for the time necessary to commercialise the services.
7. When and how do we collect your data?
8. What are the purposes for processing personal data?
In general, the personal data collected is intended for the management of the contractual relationship, the provision of the contracted services, the adaptation of the services to the needs and interests of the Client, information and marketing actions. You may, however, provide us with personal data for other purposes, such as sending complaints and suggestions, disseminating institutional information about the company and/or publicizing campaigns, promotions, advertising and news about FAMA’s products and/or services, as well as carrying out market research and evaluation surveys. Translated with www.DeepL.com/Translator (free version)
9. How long do we keep your personal data?
The length of time for which data is stored and retained varies according to the purpose for which the information is processed. There are legal requirements to keep data for a minimum period of time. Whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that led to its collection or subsequent processing, or for the period of time authorized by the National Data Protection Commission, after which it will be deleted.
10. How can you access, rectify or oppose the processing of your personal data?
Under the terms of the Data Protection Act, the data subject is guaranteed the right to access, update, rectify or delete their personal data, which can be done by emailing email@example.com or in person at the company’s headquarters. In addition to recourse to the courts, the data subject may lodge a complaint with the supervisory authority.
11. How can you object to receiving contacts for marketing purposes?
FAMA may advertise products or services to its Customers by telephone, e-mail, SMS, MMS or any other electronic communications service, unless the Customer objects when the data is collected. If you do not wish to receive these communications, you can object at any time to the use of your data for marketing purposes, for sending informative communications or for inclusion in lists or information services.
12. What measures does FAMA take to ensure the security of your personal data?
FAMA is committed to guaranteeing the protection of the security of personal data made available to us, and has approved and implemented strict rules in this regard. Compliance with these rules is an undeniable obligation of all those who legally access them. Bearing in mind the great concern and commitment that FAMA shows in defending privacy issues, various technical and organizational security measures have been adopted in order to protect the personal data made available to us against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of illicit processing. In this sense, on our website, the personal data collection forms require encrypted browser sessions and all the personal data you give us about yourself is stored securely in FAMA’s systems which, in turn, are in a database covered with the physical and logical security measures that we believe are essential for the protection of your personal data.
13. Under what circumstances is data communicated to other entities (third parties and subcontractors)?
Within the scope of its activity, FAMA may use third parties to provide certain services. The provision of these services sometimes involves access by these organisations to our clients’ personal data. When this happens, FAMA takes the appropriate measures to ensure that the entities that have access to the data comply with the data protection regulations in force. Therefore, any entity subcontracted by FAMA will process the personal data of our Clients in the name and on behalf of FAMA, and is obliged to adopt the necessary technical and organisational measures in order to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorised access and against any other form of unlawful processing. In any case, FAMA remains responsible for the personal data you make available to us.