Dispute resolution

For a consumer dispute, the consumer can use the arbitration centre for the area of the company’s office:

CIAB – Centro de Informação, Mediação e Arbitragem de Consumo (consumer arbitration tribunal)
Rua D. Afonso Henriques, no. 1
4700-030 Braga, Portugal
Phone: +351 253 617 604 (call to the national fixed network)
Email: geral@ciab.pt
ciab.pt

CIAB covers the municipality of Barcelos. The list of consumer arbitration centres is at consumidor.gov.pt.

This notice is for disputes with consumers. This website does not sell or take payment.